Toilet rolls

FMT:

On a roll: The psychology behind toilet paper panic

People crowd a supermarket to get essential items as they rush to beat a rumoured lockdown 

WASHINGTON: It’s a scene that’s become familiar around the world: From the US to France to Australia, rows of empty supermarket shelves where toilet paper used to be, the result of coronavirus-induced panic buying.

What exactly is it about the rolls of tissue that has caused mayhem across cultures, including at times violent clashes that have reverberated on social media?

At its most basic, say experts, the answer lies in game theory: If everyone buys only what they need, there will be no shortages. If some people start panic buying, the optimal strategy will be for you to follow suit, to make certain you have enough squares to spare.

But this doesn’t explain it entirely – toilet paper can’t save you from infection, and we haven’t yet seen the same level of hoarding for more key items like canned foods – so something else is clearly afoot.

“I think it probably stuck out in the dramatic images in social media because it was quite clear, the packets are quite distinctive and it’s become associated in the minds of people as a symbol of safety,” Steven Taylor, author of “The Psychology of Pandemics” told AFP.

“People feel the need to do something to keep themselves and their family safe, because what else can they do apart from wash their hands and self-isolate?” added the psychiatry professor at the University of British Columbia.

Tissues and toilet rolls went off the shelves at most major supermarkets in the Klang Valley yesterday 

Another theory Taylor put forward is rooted in our evolutionary aversion to things which disgust us, heightened when people feel threatened with infection.

“And so I think this is one reason they latched on to the toilet paper, because it’s a means of avoiding disgust.”

Economists have also suggested people may be trying to eliminate one risk that is relatively easy and superficial, rather than doing something more costly that may reduce their risk a greater amount.

This is known as “zero risk bias”.

“My guess is we want to feel in control and have limited budgets,” said Farasat Bokhari, a health economist at the University of East Anglia in Great Britain.

“So we go buy something that is cheap to buy, that we can store, and we know at the back of our minds that we are going to use anyway,” he said.

A more expensive but necessary item to stock might be non-perishable food – but if frozen meals, canned foods and ramen aren’t exactly your favourites, you could be stuck with a big bill for items you eventually throw away, should the worst fail to materialise.

Long before the mad rush for toilet paper started in Australia, I was informed by a Malaysian sweetie that the fear was, with China locked down, toilet paper production would cease for a fair while, implying that Australia obtains its toilet rolls from China.

But recently the CEO of Woolworth sent an email (twice at that) to all customers with emails registered with the Supermarket that toilet paper production has been ramped up in a few factories, presumably in Oz, including the well known Sorbelene and Kleenex. A couple of factories are said to be now working 24/7.