“Who really benefits?”: MCA Youth questions Ramssol’s appointment as JPJ collection agent

“Who really benefits?”: MCA Youth questions Ramssol’s appointment as JPJ collection agent

By Bernie Yeo
9 hours ago





MCA Youth has expressed concern over the recent appointment of Ramssol Group, through its subsidiary Rider Gate Sdn Bhd, as a Road Transport Department (JPJ) collection agent as the appointment involves core government services, the handling of sensitive data and public interest.


Questioning whether the appointment was made through an open tender process, its deputy chairman Mike Chong Yew Chuan said services that involve government databases, personal data of the rakyat, and large-scale transactions should be procured through a transparent and competitive open tender process.


“Was an open tender conducted and complied with? If not, why was the normal process set aside? What qualifications does Ramssol or Rider Gate have to be entrusted with such responsibility?” he asked.

“Were other companies considered? Were there any preliminary negotiations or informal agreements? Public services in this manner must never be done through internal appointments or closed-door deals; Malaysians must be kept informed.”

Chong further noted that JPJ has already established systems such as the MyJPJ app, the JPJ portal, official bank channels, Pos Malaysia, JPJ kiosks and eAuto, among others, which are capable of handling vehicle ownership transfers, road tax renewals, and fine payments.


“JPJ already has a complete digital system, so why is there a further need for a private company to step in? If we already have comprehensive government systems, why appoint a private company to provide the same services?” he wondered.

“Is JPJ unable to handle the volume of users? Are there major technical weaknesses? Or was a market space deliberately opened for certain parties to fill? Should the government lack confidence in its own systems, the Transport Ministry must provide explanations as to why.”

Referring to recent media reports, Chong said the contract value is dependent on the number of transactions which suggested that the company will profit from each JPJ processed related transaction.

“Based on these reports, the public has the right to know if additional charges be imposed. If the answer is yes, who will pay those charges? The rakyat, or the government? Will this increase the cost of living?

“If Malaysians are forced to pay more for services that were previously available through government systems, it would be an unfair and unjust system and must be addressed.”

Chong also raised the question about the necessities of a middleman and who actually benefits from the appointment, stressing that appointing a third party to handle public data introduces security risks, increases costs, and transfers core government functions to the private sector.

He said the most important questions are the real benefit to the public and if certain companies receiving greater benefits?

“If this appointment does not provide clear added value for users, it raises concerns about potential hidden interests,” he added.

“To uphold transparency and protect the public interest, MCA Youth urges the Transport Ministry and JPJ to disclose the appointment process and the evaluation criteria, state whether an open tender was held or not and explain the rationale for outsourcing government functions to a private company.

“They should also reveal the fee structure and any additional costs that will be imposed, guarantee that the public will not be burdened with extra costs and ensure and assure the safety of the rakyat’s personal information and data.”

Continued Chong, an appointment that involves transactions worth millions of ringgits, and affects millions of Malaysians, must be made transparent.

“The public has the right to know who made the decisions, what the justifications were, and who actually benefits. The Transport Ministry therefore must provide a full, transparent and comprehensive explanation to the rakyat without further delay.” ‒ Dec 11, 2025